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    Two month campaign to fast track complaints with Ombudsman: RBI

    1 day ago

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    The Reserve Bank of India is launching a two-month drive from January 1 to tackle a growing backlog of customer grievances. Governor Sanjay Malhotra urged financial institutions to prioritize customer service and fully cooperate. This initiative aims to resolve complaints pending for over a month, despite the RBI's digitization efforts and high disposal rates.
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